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Upgrading

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Anonymous
Not applicable

on ‎15-01-2018 18:53

on ‎15-01-2018 18:53

I need help. It’s time for my upgrade and in the past there have been really great deals due to being a current customer. This time around they’re not so great. In face I can get better with other mobile providers as a new customer. Any advice? I don’t like change so was looking to stay at O2 but not at these prices!
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MI5
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on ‎15-01-2018 18:55

on ‎15-01-2018 18:55

Call 202 and choose the option "I'm thinking of leaving"
The recontracts team can offer you some discounts on airtime etc.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎15-01-2018 18:55

on ‎15-01-2018 18:55

Call 202 and choose the option "I'm thinking of leaving"
The recontracts team can offer you some discounts on airtime etc.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎15-01-2018 18:58

on ‎15-01-2018 18:58

Thank you!
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MI5
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In response to Anonymous
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on ‎15-01-2018 18:59

on ‎15-01-2018 18:59

Fingers crossed for a good deal for you slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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In response to MI5
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on ‎15-01-2018 19:20

on ‎15-01-2018 19:20

More and more people are finding better deals elsewhere. Unless Refresh or Open discounts are important to you there is no point in staying out of any thoughts of loyalty. Go for the best deal you can. 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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