Solved: Upgrading

AideenBradley1 · ‎31-01-2021

Hi this is my first time upgrading i only upgraded as in app o2 offered to pay off the rest of my excisting contract that dosnt end till october 2021 so now that i upgraded will i be charged for anything on the old contract?

MI5 · ‎31-01-2021

@AideenBradley1

No, you won't be charged for the old one.

O2 have waived the cost for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

AideenBradley1 · ‎31-01-2021

I hope that makes sense.

MI5 · ‎31-01-2021

@AideenBradley1

No, you won't be charged for the old one.

O2 have waived the cost for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

AideenBradley1 · ‎31-01-2021

So i dont have to pay off any money for the old contract?

Anonymous · ‎01-02-2021

Hello @AideenBradley1

That's correct your free to do so as @MI5 has mentioned that o2 have waived the fee aswell as you mentioned in your post. You won't be charged.

MI5 · ‎01-02-2021

Not one penny.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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