Solved: Re: Upgrading

Suzi2 · ‎19-01-2021

If I was to upgrade my contract today, would I be charged for the new contract today? Or would it continue on till the 2nd Feb when it's due with additions?

MI5 · ‎19-01-2021

@Suzi2

Your billing date always remains the same and will be adjusted to take into account any price difference between your old contract and the upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Rbarkley82 · ‎19-01-2021

From past experience, it will change from when the new device is despatched... so your next bill for the airtime will be slightly higher as it will have say for example 2 weeks of the extra on the upgraded contract (pro rata) and then your month in advance.

MI5 · ‎19-01-2021

@Suzi2

Your billing date always remains the same and will be adjusted to take into account any price difference between your old contract and the upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Upgrading

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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