on 12-01-2010 11:22
You can upgrade in the last month of your contract which means I can upgrade from 7th Feb.
With o2 Silver Priority I can upgrade a month early, does this mean I can upgrade from 7th Jan??
on 12-01-2010 22:41
Even with the silver priority saying you can upgrade a month early?
Pointless that priority thing, what do u actually get from it apart from emails? :womanindifferent:
Yep, it is one month early, basically you're a normal customer. I agree it is poorly worded but it means you don't have to wait to your contract end date to upgrade.
on 13-01-2010 23:59
on 14-01-2010 00:02
I have spoken to two different O2 retention specialists for the iphone 3gs 32gb on contract. Initially, I was offered the phone for free on an 18month £45 per month tariff 1200 min/500 texts and no option of unlimited text bolt ons.
After speaking to another advisor I was offered the same deal with unlimited texts as long as I accepted a nearly new handset, a reconditioned/returned iphone.
When I rang up earlier today to take the deal, to my surprise I was told that I cannot have either that deal. I will have to pay £179 for the handset on the tariff previously quoted and guess what, I can now have an unlimited text bolt for £7.50 taking my cost to £52.50.
This is despite me telling the so called retention specialist that Vodafone are doing the same handset for £89 to new customers with 1200 mins, unlimited texts, free Vodafone to Vodafone calls al for £50.00 per month !!!!!
I have constantly been told that I have a high spend value to O2 and am a valued customer (gold customer). I spend anything between £50 min to £250 max in any given month. Currently I feel more copper than gold, suffice to say that I will be leaving O2 and be taking my business elsewhere, somewhere that will welcome my custom ......