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Anonymous
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Upgrading with Silver Priority

My contract ends on 7th March.

You can upgrade in the last month of your contract which means I can upgrade from 7th Feb.

With o2 Silver Priority I can upgrade a month early, does this mean I can upgrade from 7th Jan??
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Anonymous
Posts: 0

Upgrading with Silver Priority

Not sure, guessing with o2 it'll probably be February.

But remember that is a guess Smiley Very Happy
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Anonymous
Posts: 0

Upgrading with Silver Priority

I've emailed them and waiting for a reply

Think I need a bit more time to decide which phone to upgrade to!
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Anonymous
Posts: 0

Upgrading with Silver Priority

It will be Febuary, it is 30 days from your contract end date.
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Anonymous
Posts: 0

Upgrading with Silver Priority

Is it

Even with the silver priority saying you can upgrade a month early?

Pointless that priority thing, what do u actually get from it apart from emails? :womanindifferent:
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Anonymous
Posts: 0

Upgrading with Silver Priority

Well actually it's quite good, i'm priority gold so I can upgrade at the end of feb instead of the end of may.
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Anonymous
Posts: 0

Upgrading with Silver Priority

Is it
Even with the silver priority saying you can upgrade a month early?
Pointless that priority thing, what do u actually get from it apart from emails? :womanindifferent:


Yep, it is one month early, basically you're a normal customer. I agree it is poorly worded but it means you don't have to wait to your contract end date to upgrade.
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Anonymous
Posts: 0

Upgrading with Silver Priority

They got back to me and it is the 7th Feb!

Not long though eh
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Anonymous
Posts: 0

Upgrading with Silver Priority

I am a Silver Customer but I can upgrade 3 months early apparently. When I got my upgrade it was as a Select Customer but with my discount I am a Silver (never been Gold). No idea why I can upgrade so early.
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Anonymous
Posts: 0

Upgrading with Silver Priority

I've been with O2 for over 2.5yrs and my 18month contract comes to an end 24 Jan.
I have spoken to two different O2 retention specialists for the iphone 3gs 32gb on contract. Initially, I was offered the phone for free on an 18month £45 per month tariff 1200 min/500 texts and no option of unlimited text bolt ons.

After speaking to another advisor I was offered the same deal with unlimited texts as long as I accepted a nearly new handset, a reconditioned/returned iphone.

When I rang up earlier today to take the deal, to my surprise I was told that I cannot have either that deal. I will have to pay £179 for the handset on the tariff previously quoted and guess what, I can now have an unlimited text bolt for £7.50 taking my cost to £52.50.

This is despite me telling the so called retention specialist that Vodafone are doing the same handset for £89 to new customers with 1200 mins, unlimited texts, free Vodafone to Vodafone calls al for £50.00 per month !!!!!

I have constantly been told that I have a high spend value to O2 and am a valued customer (gold customer). I spend anything between £50 min to £250 max in any given month. Currently I feel more copper than gold, suffice to say that I will be leaving O2 and be taking my business elsewhere, somewhere that will welcome my custom ......