Upgrading tariff

[Anonymous]

I upgraded my sim only tariff to £35 a month but there was a discount deal which means it is only £20 a month, however when i log onto my o2 account it says the tariff is £35 a month and there is no where on the account where it confirms that it is actually discounted to £20

Is that normal? or will i be charged £35? 

Thanks 

[MI5 · Accepted solution]

This link should help explain https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/Where-is-my-discount/bc-p/1075494

[Anonymous]

Should the bolt on already be applied now or will it be applied only once my bill is generated? Because at the moment i only have one bolt on which is 02 travel

[MI5]

It should appear before your first full bill is generated but if you have any concerns you can call customer services on 202 to check.