Solved: Upgrading from sim only to device

Zoe_B · ‎10-04-2023

Hi,

I don’t know if anyone can help but, will it show on the o2 app if I can upgrade in 3 months rather than 6? I got a device for my partner in February which I was paying the sim for 6 months before she got the phone. But I was wondering if with the sim I’m using, would I be able to upgrade in 3 months rather than 6 because of the device or not? Any help would be appreciated thanks

MI5 · ‎10-04-2023

@Zoe_B

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-04-2023

@Zoe_B

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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