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Level 1: Joiner
Posts: 2
Registered: ‎05-05-2020

Upgrading from a device plan to a date only plan

I’m due an upgrade in September but with o2 refresh I can upgrade now. Am I able to upgrade to a sim/data only plan instead of getting a new device?
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Posts: 100,459
Topics: 546
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Registered: ‎04-04-2012

Re: Upgrading from a device plan to a date only plan

@Naomi5 

Yes, just select SIM only tariffs in your upgrade options.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 2
Registered: ‎05-05-2020

Re: Upgrading from a device plan to a date only plan

Doesn’t give me that option Smiley Sad
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Posts: 100,459
Topics: 546
Solutions: 12,766
Registered: ‎04-04-2012

Re: Upgrading from a device plan to a date only plan

[ Edited ]

@Naomi5 

It will in September.

The early upgrade for customers coming from Carphone Warehouse only applies to a full refresh with phone plan.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)