cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrading - few questions

paulbacon
Level 7: Part Timer
  • 414 Posts
  • 62 Topics
  • 0 Solutions
Registered:

So it seems my S7 is on its last legs, so looking to upgrade to the S20. Usually i upgrade instore, but obviously that isnt possible at the moment and its ages since i last upgraded. Couple of questions:

 

1 - I buy the phone on the o2 store, can i use my existing SIM card in the new phone, or as my tariff will be changing do i need to use the SIM the phone comes with?

 

2 - I assume the NHS discount is still a thing with o2 as i can claim that

 

3 - Is Smart Switch the best way to transfer all apps/contacts/data etc between both devices, and does it work well?

 

Thanks

Message 1 of 21
639 Views
20 REPLIES 20

MI5
Level 94: Supreme
  • 120677 Posts
  • 605 Topics
  • 18162 Solutions
Registered:
Quite often, and I think this applies here, "less is more."
The S20 suffers with chronic battery life for a start.
Ultimately, the choice is yours, but I wouldn't consider the S20 unless it was significantly cheaper.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 11 of 21
341 Views

cwmparc
  • 25 Posts
  • 3 Topics
  • 2 Solutions
Registered:

@paulbacon I do believe the SE is the stripped down version.

Message 12 of 21
328 Views

paulbacon
Level 7: Part Timer
  • 414 Posts
  • 62 Topics
  • 0 Solutions
Registered:

@MI5 looking at the cost a little more closely, the S21 6 month free airtime means you cannot use the NHS discount. So over the 3 years i would lose out from the "offer"

Message 13 of 21
317 Views

MI5
Level 94: Supreme
  • 120677 Posts
  • 605 Topics
  • 18162 Solutions
Registered:

@paulbacon wrote:

@MI5looking at the cost a little more closely, the S21 6 month free airtime means you cannot use the NHS discount. So over the 3 years i would lose out from the "offer"


Really?

Why not?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 14 of 21
310 Views

jonsie
Level 94: Supreme
  • 85248 Posts
  • 591 Topics
  • 4463 Solutions
Registered:

Probably as it's a top end new release

Message 15 of 21
305 Views

MI5
Level 94: Supreme
  • 120677 Posts
  • 605 Topics
  • 18162 Solutions
Registered:
Ah yes, that old con....
Thought they'd be over that by now, but it appears not,
One variant of the S20 still on the list too!
https://www.o2.co.uk/open
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 16 of 21
304 Views

paulbacon
Level 7: Part Timer
  • 414 Posts
  • 62 Topics
  • 0 Solutions
Registered:

Yea its abit cheeky really, not obvious without looking into the small print.

 

Wonder if the exclusion also applies to o2 Friends & Family discount, as my friend works for o2 so thinks he can get me 50% off that way (although again, will it be excluded?)

Message 17 of 21
300 Views

paulbacon
Level 7: Part Timer
  • 414 Posts
  • 62 Topics
  • 0 Solutions
Registered:

@jonsie wrote:

Probably as it's a top end new release


The discount comes off the airtime part of the bill only, so you still pay full price for the phone though

Message 18 of 21
297 Views

jonsie
Level 94: Supreme
  • 85248 Posts
  • 591 Topics
  • 4463 Solutions
Registered:

We know but it's been O2 policy for years I'm afraid

Message 19 of 21
294 Views

paulbacon
Level 7: Part Timer
  • 414 Posts
  • 62 Topics
  • 0 Solutions
Registered:
Bit of an update. My current phone has almost died (got aslong as i could out of it), and looking now the S21 is eligible for the NHS discount, unlike before

Looks like the best phone to go for then?
Message 20 of 21
240 Views