Upgrading but airtime is more expensive

[Shannon241]

Hi, Id like to upgrade to the Iphone 11.
When personalising a plan I have chosen a 24 month contract, unlimited text & minutes & 30gb of data (which is the same plan I am already on).
When I select this plan I pay back the phone at a rate of £14 a month but the air time is £26 which is more than I am currently paying. 

[Cleoriff · Accepted solution]

@Shannon241 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

[Shannon241]

Thank you