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Upgrading (SIM only, out of contract) from simplicity10 (non data)

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Anonymous
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on ‎15-10-2014 09:47

on ‎15-10-2014 09:47

I know the easiset way for me to upgrade is to ring o2 but just wondering if I can do this through the website too? (perhaps some better offers by upgrading through the website?)  Thanks.

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Anonymous
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on ‎15-10-2014 13:32

on ‎15-10-2014 13:32

@ callerab Try the live chat today and if you don't get any way give them a call on Friday
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Anonymous
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on ‎15-10-2014 13:35

on ‎15-10-2014 13:35

And it may be worth telling them you would like too cancel your contract.
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Anonymous
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on ‎18-10-2014 16:48

on ‎18-10-2014 16:48

Just got in and other half has "negotiated" the following.  She buys an o2 sim from carphonewarehouse (eg 1000mins 1GB £10) and on receipt she contacts o2 who will transfer her existing number to the new sim. etc. Or something.

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Anonymous
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In response to Anonymous

on ‎18-10-2014 16:51

on ‎18-10-2014 16:51

Nice deal and that process is fine.
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jonsie
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on ‎18-10-2014 16:51

on ‎18-10-2014 16:51

That's one way.

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THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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MI5
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on ‎18-10-2014 16:51

on ‎18-10-2014 16:51

Yes, If you call 202 they will close her old account (fees may apply if not gone full term) and switch number to new sim.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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