Upgrades

[Sam23]

Hello,

I have just upgraded to the apple iPhone 11 pro, originally I wanted 256g iPhone 11 pro, but ended up with a 64g and a Apple watch in my contract as it came to £70 a month. Until I've sat down and realised my 36 month contract will not last on the 15g I have left of storage now and with everything transferred from old phone I have not a lot storage left.

I wondered if I'm able to swap it and get the bigger one or is it to late?I

Of will my phone last on 15g?

Many thanks

Sam

[MI5]

@Sam23 

If within the first 28 days you can exchange it.

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

[O2Tracey]

I'm sure it's gone back to 14 days now stores are back open

[Sam23]

That’s great thanks! Hopefully can get it sorted. It’s took me forever to get all my data transferred on this phone but I knew I should’ve went with what I wanted at first!

[MI5]

It reverts back to 14 days from today.

The information was correct at time of posting.