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Upgrades

Rachieroo1
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Hi, I want to upgrade my phone but stay on the same tariff, obviously I can only do that online at the moment how do I make sure I stay on the same taffiff? Also I have the nhs 40% discount on contract I need to make sure that stays on too? Any ideas how??
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jonsie
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If you upgrade you have to change tariff

Any discount would have to be applied for again @Rachieroo1 

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O2Stacey
O2 Support
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Hi @Rachieroo1 

 

Your tariff will more than likely have to change as all Refresh deals are now on Custom plan giving you the freedom to choose what best suits your needs. To re-add your O2 open discount after you've upgraded visit o2.co.uk/open Guide: O2 Open & Friends and Family discounts - How to sign up although i believe the discount it now 25% off of your airtime bill.

 

Hope this helps

 

Stacey slight_smile

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Rachieroo1
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Thanks Stacey so the nhs discount has changed from 40% to 25%? 😩
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Rachieroo1
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That’s great thank you! Haha enjoy the whisky!!
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