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Anonymous
Posts: 0

Upgrades query

My 18 month Online 35 contract runs out at the end of may. I've read the earliest I can upgrade is one month early (the end of april). However yesterday I had a text off o2 saying: "As a silver o2 priority customer you can renew your contract early. Details are on their way to you" Is this just on about the end of april? Or is it a different kettle of fish?
Anonymous
Posts: 0

Upgrades query

Not a silver priority customer, but hey give them a call. You should be able to upgrade if your contract is 1 month from expiry. I had gone over my contract length! No alerts or anything for me. Smiley Sad
Anonymous
Posts: 0

Upgrades query

Its not saying you can upgrade now, its saying you can upgrade early, 30 days early.
Level 9: Fired up
Posts: 1,487
Registered: ‎14-09-2010

upgrade

Well I have had the same tariff for several years, and not being very up on whats what with mobiles, I didn't know I could have credit.... So now I have lost out.
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Anonymous
Posts: 0

Re: upgrade

Well I have had the same tariff for several years, and not being very up on whats what with mobiles, I didn't know I could have credit.... So now I have lost out.


Unlucky... it means you would have lost out possibly in £100/year for each year you did not "renew" your contract etc.... Smiley Frustrated Sorry to rub it in.