on 22-05-2013 18:47
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on 22-05-2013 18:47
Trying to upgrade pay monthly - just want a free phone at the same deal.
I have tried every free phone and they all say "no tariffs available"
Tried chat and got transferred where I just seemed to hang in limbo
Anyone had the same issue? Are these phones actually available?
(by the way, where did the option to send an email go?)
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on 28-05-2013 23:56
I don't want to go to the store as it is 20 miles away (and yes it is the nearest) - I would to use the website
I now know the issue - the current tariff is now 47p a month more expensive. But if you try and update your tariff it doesn't give an option to then choose a phone.
Hopeless
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on 22-05-2013 19:01
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on 22-05-2013 19:01
Do you mean the email help? It's still around but they seem to have made it harder to find. Presume they're trying to phase it out.
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on 22-05-2013 19:05
Well it's taken since saturday for pictures to be available - guess tariffs could be another week. Or I could just go somewhere else.
O2 seems in disarray during its site update
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on 22-05-2013 19:08
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on 22-05-2013 19:08
They are terrible at updating their site. Its rather embarrassing for a multimillion pound company.
Even once there's issues proved it takes another few weeks to show improvement (if at all).
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on 22-05-2013 20:38
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on 22-05-2013 20:38
I'm fast losing faith in all things O2.
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on 22-05-2013 20:41
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on 22-05-2013 20:41
@jonsie wrote:I'm fast losing faith in all things O2.
It's actually getting rather embarrassing just lately....
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 22-05-2013 20:45
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on 22-05-2013 20:45
To be honest I'm trying hard to think of the good things about O2 recently.
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on 22-05-2013 20:50
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on 22-05-2013 20:50
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 22-05-2013 21:15
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on 22-05-2013 21:15
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on 22-05-2013 21:17
yeah i suggested that but it got shot down