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Upgraded from iphone to samsung, no phone yet but swapped data.

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Anonymous
Not applicable

on ‎13-05-2013 20:16

on ‎13-05-2013 20:16

Hey guys,

 

I upgraded yesterday to the Samsung S4 from my iPhone 4S. I'm due to pick up my phone on Wednesday. 

 

The sim is the same, so I was told that the data would be disrupted whilst that was done. Not a problem, but it's been swapped TODAY and I'm still with my iPhone...

 

Waiting to speak to an advisor online, will be waiting ages if I ring up.

 

Do I just put up with it until Weds??

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MI5
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on ‎13-05-2013 20:32

on ‎13-05-2013 20:32

You've rebooted phone etc since changing apn? It may be because its on the changeover and will take some time to kick in. Maybe not until after midnight which is the usual time for data changeovers.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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on ‎13-05-2013 20:22

on ‎13-05-2013 20:22

Just change your apn on the iPhone to "mobile.o2.co.uk" and it should work for basic data services.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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In response to MI5

on ‎13-05-2013 20:26

on ‎13-05-2013 20:26

just done it & still doesn't work....
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MI5
Level 94: Supreme
In response to Anonymous
  • 144176 Posts
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Registered:

on ‎13-05-2013 20:32

on ‎13-05-2013 20:32

You've rebooted phone etc since changing apn? It may be because its on the changeover and will take some time to kick in. Maybe not until after midnight which is the usual time for data changeovers.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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In response to MI5

on ‎13-05-2013 20:41

on ‎13-05-2013 20:41

cool thanks slight_smile will restart and then check tomorrow.
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