Upgrade

[Anonymous]

Hi all 🙂 just wanted to ask a quick question really. I'm due my eat upgrade next month and know what I want to take. However, when comparing with ccarphone warehouse, the same phone, on same tariff with O2 will cost me an upfront fee of £99 from O2 direct or free from CW. Does anyone know why this is?

[Anonymous]

That should say early 😂

[MI5]

CPW get commission from networks and pass it on to customers.
Also, you cannot get refresh tariffs from CPW.

[Anonymous]

The independents can sometimes offer sweeter deals although they cannot offer the a refresh deals.

[Anonymous]

So O2 are theoretically charging for the privelage of the refresh option?

[Anonymous]

They charge what they deem fit I suppose.

The refresh deals let you not be locked into a 2 year contract.

Worth it's weight in gold IMO although one can end up paying more for the phone than if bought sim free !

[Anonymous]

Oh yeah Deffo. Just wondered really. Been with O2 for years and always been happy with them so wouldn't move unless I really had to 🙂

[jonsie]

If you don't mind being tied into a 2 year contract then go for the cheapest option.

[Anonymous]

You're not really moving.

Whichever way you choose O2 still get your money.

You're just locked into a long 2 year contract through CPW.

If a phone isn't overly important you could drop onto a sim only contract.

[Anonymous]

Fed up with iPhone now so want to switch to galaxy