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Upgrade ?

Anonymous
Not applicable
Hi, if I upgrade today/tomorrow and I have to pay for a handset, can I add that cost to my bill?
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Rycal
Level 19: Quirky
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No, payment will have to be taken for the handset cost when you upgrade.

I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica.

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Rycal
Level 19: Quirky
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No, payment will have to be taken for the handset cost when you upgrade.

I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica.

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MI5
Level 94: Supreme
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I'm sure TonyF is correct for in-store upgrades, but if done online, you can add it to your first bill, but the full amount will be taken then when the first bill is called for.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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