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Allannah24
Level 1: Joiner
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on ‎06-07-2023 10:04

on ‎06-07-2023 10:04

Can i upgrade without having to give my old phone back 

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jonsie
Level 94: Supreme
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on ‎06-07-2023 12:10

on ‎06-07-2023 12:10

On a Refresh contract the phone is yours once it's been paid off or if you upgrade

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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madasaf1sh
Level 78: King of Kings
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on ‎06-07-2023 10:23

on ‎06-07-2023 10:23

@Allannah24 

 

Yes, if a normal upgrade, if Switch Up then no. 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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jonsie
Level 94: Supreme
  • 96321 Posts
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Registered:

on ‎06-07-2023 12:10

on ‎06-07-2023 12:10

On a Refresh contract the phone is yours once it's been paid off or if you upgrade

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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