Solved: Upgrade

Emmafagan82 · ‎26-04-2022

Hi if I upgrade my phone by paying the outstanding place is it possible to keep my same sim am number just new phone ? Also will the new phone be unlocked as I travke a lot so I want to be able to use a pay an go in the phone when I’m away ?

MI5 · ‎26-04-2022

@Emmafagan82

Yes, you automatically keep the same number when you upgrade and can use your current sim, although you may wish to sim swap to the new 5g sim that comes with your upgrade Guide: Sim Swap: a mini guide 2017 update

All O2 phones are now unlocked to allow any network sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎26-04-2022

@Emmafagan82

Yes, you automatically keep the same number when you upgrade and can use your current sim, although you may wish to sim swap to the new 5g sim that comes with your upgrade Guide: Sim Swap: a mini guide 2017 update

All O2 phones are now unlocked to allow any network sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Upgrade

Travel bolt on

using phone abroad

My contract ***********

Phone use abroad

Pay may existing bills