Solved: Upgrade

Catherine0201 · ‎30-09-2021

Hi I would like to upgrade my daughters phone but don’t want a text sending to it. Is this possible

MI5 · ‎30-09-2021

Unfortunately not.

A text will be sent to the phone to confirm the upgrade process and to provide a one time passcode to start the process.

Can you try and get access to the phone for a few minutes to prevent your daughter seeing it?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎30-09-2021

@Catherine0201

Unfortunately not.

A text will be sent to the phone to confirm the upgrade process and to provide a one time passcode to start the process.

Can you try and get access to the phone for a few minutes to prevent your daughter seeing it?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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