Solved: Upgrade

Deano73 · ‎28-06-2021

Hi I'm new to 02 community I'm on a sim only contract 24 month £20 a month when will I be able to upgrade and will I have to go through another credit check I'm happy with 02 I have always loved been on 02 in past on pay as you go thank you Dean

MI5 · ‎28-06-2021

@Deano73

You can upgrade after 3 months from a sim only provided you have paid on time for those 3 months and you take a refresh contract.
You will not be credit checked for an upgrade, that's only for new contracts.
T&C's here https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Bambino · ‎28-06-2021

@Deano73 If you've only just begun your contract it will be some time before you can upgrade. You can check every once in a while on your MyO2 page: http://www.o2.co.uk/myo2

I DO NOT WORK FOR O2

MI5 · ‎28-06-2021

@Deano73

You can upgrade after 3 months from a sim only provided you have paid on time for those 3 months and you take a refresh contract.
You will not be credit checked for an upgrade, that's only for new contracts.
T&C's here https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Deano73 · ‎28-06-2021

Thanks guys

O2

Upgrade

direct debit still running

help me please!!

Account closure

Not in my account

PAC code problems.