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Deano73
Level 2: Apprentice
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on ‎28-06-2021 15:06

on ‎28-06-2021 15:06

Hi I'm new to 02 community I'm on a sim only contract 24 month £20 a month when will I be able to upgrade and will I have to go through another credit check I'm happy with 02 I have always loved been on 02 in past on pay as you go thank you Dean
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MI5
Level 94: Supreme
In response to Bambino
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on ‎28-06-2021 15:55

on ‎28-06-2021 15:55

@Deano73 

You can upgrade after 3 months from a sim only provided you have paid on time for those 3 months and you take a refresh contract.
You will not be credit checked for an upgrade, that's only for new contracts.
T&C's here https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Bambino
Level 86: Prestigious
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on ‎28-06-2021 15:37

on ‎28-06-2021 15:37

@Deano73 If you've only just begun your contract it will be some time before you can upgrade. You can check every once in a while on your MyO2 page: http://www.o2.co.uk/myo2

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
In response to Bambino
  • 151897 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

on ‎28-06-2021 15:55

on ‎28-06-2021 15:55

@Deano73 

You can upgrade after 3 months from a sim only provided you have paid on time for those 3 months and you take a refresh contract.
You will not be credit checked for an upgrade, that's only for new contracts.
T&C's here https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Deano73
Level 2: Apprentice
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on ‎28-06-2021 16:46

on ‎28-06-2021 16:46

Thanks guys
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