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AA2
Level 1: Joiner
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Hi! I'm looking to upgrade from my Samsung S10. I currently pay for 30gb data at about £20 monthly. As I am able to upgrade, I wanted to know that if I choose a device for eg: Iphone 12, will my data allowance stay the same or will I have to sign up to a new one?
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MI5
Level 94: Supreme
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@AA2 

You need to choose a new airtime plan from one which is offered with your choice of upgrade phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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O2EmmaLouise
O2 Support
O2 Support
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Hi AA2,

 

If you choose to upgrade to a new phone and pay it off over a contracted term then you'll need to change your airtime plan too. There are some great deals on certain models depending on which phone you pick.

 

I'd recommend calling O2 on 202 free from your phone, heading down to your local O2 store, or having a look on your MyO2 app for your upgrade options.

 

 

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MI5
Level 94: Supreme
  • 149371 Posts
  • 641 Topics
  • 28495 Solutions
Registered:

@AA2 

You need to choose a new airtime plan from one which is offered with your choice of upgrade phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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