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Georgi · ‎29-01-2021

Hi ,
as this is very confusing I want to upgrade to s21 ultra with 120gb of data. currently im on a sim only got no idea when the is over. if i upgrade to s21 will ihave to pay for the current sim only too or that would be merged?

thank you

MI5 · ‎29-01-2021

@Georgi

You can upgrade to a device plan directly with O2 without any cancellation fees.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎29-01-2021

@Georgi

You can upgrade without penalty if you have been sim only for 3 months or more. You will only have one contract.

https://www.o2.co.uk/termsandconditions/mobile/sim-only-upgrade-to-refresh-after-3-months-terms-and-...

Veritas Numquam Perit

MI5 · ‎29-01-2021

Or at anytime if you previously had a refresh tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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