Solved: Upgrade

Cfcdave79 · ‎16-01-2021

Hi due to bad credit i took sim only plan next week it says can upgrade to a device! would i be required to pass a credit checked to upgrade if anyone could clarify this it would be appreciated

Cleoriff · ‎16-01-2021

Hi @Cfcdave79

You can upgrade to Refresh from sim only after 3 months if you meet the eligible criteria.

https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...

Veritas Numquam Perit

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Cleoriff · ‎16-01-2021

Hi @Cfcdave79

You can upgrade to Refresh from sim only after 3 months if you meet the eligible criteria.

https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...

Veritas Numquam Perit

Cfcdave79 · ‎16-01-2021

Thanks have also had 02 confirm I won't be checked again has 6 months up on friday

MI5 · ‎16-01-2021

@Cfcdave79

No credit checks for upgrades.

That's the reason for taking a simo, to prove to O2 that you can pay your bills without any problems.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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