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WhoIsEmily
Level 1: Joiner
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on ‎14-01-2021 19:56

on ‎14-01-2021 19:56

So I am looking to upgrade and I'm just wondering, do I put my old sim into the new phone and does it keep the same phone number? 

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jonsie
Level 94: Supreme
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on ‎14-01-2021 20:01

on ‎14-01-2021 20:01

Yes just continue with the same sim and number

If you need 5G then you need to do a sim swap

Guide: Sim Swap: a mini guide 2017 update 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
  • 93186 Posts
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Registered:

on ‎14-01-2021 20:01

on ‎14-01-2021 20:01

Yes just continue with the same sim and number

If you need 5G then you need to do a sim swap

Guide: Sim Swap: a mini guide 2017 update 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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