on 09-01-2021 19:07
Solved! Go to Solution.
on 09-01-2021 19:17
Yes if done directly with O2.
If you don't want refresh, look at 3rd party resellers such as Mobile Phones Direct etc.
on 09-01-2021 19:17
Yes if done directly with O2.
If you don't want refresh, look at 3rd party resellers such as Mobile Phones Direct etc.
on 09-01-2021 21:53
on 09-01-2021 22:03
on 09-01-2021 22:03
You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.
or if you are keeping your number, you will be billed automatically when you migrate your number to the new contract.
Taking a new deal with a 3rd party will be cheaper than upgrading.
on 10-01-2021 18:07
on 10-01-2021 18:14
on 10-01-2021 18:14
Yes, text INFO to 85075