on 07-10-2020 17:21
i can upgrade to a new device in 6 days, will i still get any decive for free , like they said when i set up my account
on 07-10-2020 17:27
No phones are free.
You have a device plan and and an airtime plan.
Some phones have an upfront cost too so you should check in the shop pages https://www.o2.co.uk/shop
When O2 say free upgrade, they mean that you don't have to pay to upgrade, but you still need to pay for phone and airtime.
on 07-10-2020 17:48
on 07-10-2020 17:48
i know that but i got told that i can get any device for free and then just pay the monthly price is that true or do i have to pay an upfront cost as well??
on 07-10-2020 17:51
on 07-10-2020 17:51
With custom plans you can remove the upfront cost from most of the phones.
See how it works here https://www.o2.co.uk/custom-plans
on 07-10-2020 18:54
on 07-10-2020 19:13
on 07-10-2020 19:13
@Bdot wrote:
Need help choosing an upgrade
Answered here https://community.o2.co.uk/t5/Pay-Monthly/Upgrading/m-p/1397127#M214001