Upgrade

[Nelmel]

How can I upgrade early on you, when you're asking £336.30. to do this. What am I missing

[Cleoriff · Accepted solution]

Hi @Nelmel 

You have to pay off the current device before upgrading Guide: How does O2 Refresh work? 

It means you won't incur any upfront costs for new device. https://www.o2.co.uk/upgrade-your-device 

[Marjo]

Hi @Nelmel , hopefully you got all the clarifications you needed about upgrading from the info above. Let us know if you need any further information at any point.