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Natasha4
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on ‎30-04-2020 10:09

on ‎30-04-2020 10:09

Hi there, ordered an upgrade online 2 days ago and was just wondering if anyone else has done this and how long it takes to be dispatched? Thanks in advance
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MI5
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on ‎30-04-2020 10:11

on ‎30-04-2020 10:11

@Natasha4 

It all depends on stock levels. 

You'll receive an email from O2 with tracking details when they dispatch it. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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on ‎30-04-2020 10:13

on ‎30-04-2020 10:13

@Natasha4 

As soon as it's dispatched you will get an email and be able to track it

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order 

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Raa
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on ‎30-04-2020 11:18

on ‎30-04-2020 11:18

How can I cancel my upgrade? It was ordered yesterday but need to cancel
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Cleoriff
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on ‎30-04-2020 11:23

on ‎30-04-2020 11:23

@Raa 

You need to call O2. All numbers in this link

Guide: Coronavirus Community Help and Support 

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