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Jen86
Level 1: Joiner
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on ‎28-03-2020 15:01

on ‎28-03-2020 15:01

Hi I’ve just upgrade but the phone is much bigger than I thought - how can I swap it with out speaking to someone?
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MI5
Level 94: Supreme
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on ‎28-03-2020 15:04

on ‎28-03-2020 15:04

@Jen86 

The only way here https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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