Solved: Upgrade

Markdm73 · ‎02-02-2020

I’m due an upgrade and want to stay with o2 and keep my number but I’ve found a better deal offering airpods and Cashback on o2 from a different supplier is it possible to get my number transferred to the new contract when it’s with 02 already?

MI5 · ‎02-02-2020

@Markdm73

Yes you can.

Just get your new contract first then call customer service to migrate your number.

Your old contract will then end at the point your number migrates.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-02-2020

@Markdm73

Yes you can.

Just get your new contract first then call customer service to migrate your number.

Your old contract will then end at the point your number migrates.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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