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AyseSen
Level 1: Joiner
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on ‎10-09-2019 10:23

on ‎10-09-2019 10:23

Hi just wondering I've taken a phone out in August 2018 and I've also just taken out a tablet plan yesterday can I still upgrade my phone in July 2019
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MI5
Level 94: Supreme
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on ‎10-09-2019 10:29

on ‎10-09-2019 10:29

@AyseSen 

Having the tablet won't effect when you can upgrade your phone at all.

If on refresh, you can pay off device plan and upgrade whenever you want.

Your MyO2 will show you when you can upgrade for free. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152020 Posts
  • 651 Topics
  • 28909 Solutions
Registered:

on ‎10-09-2019 10:29

on ‎10-09-2019 10:29

@AyseSen 

Having the tablet won't effect when you can upgrade your phone at all.

If on refresh, you can pay off device plan and upgrade whenever you want.

Your MyO2 will show you when you can upgrade for free. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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on ‎11-09-2019 09:08

on ‎11-09-2019 09:08

Good morning @AyseSen, and welcome to the community Wave

 

I hope the info above answered your question - which phone were you thinking of upgrading to? slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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