on 31-07-2019 13:57
Solved! Go to Solution.
on 31-07-2019 14:04
on 31-07-2019 14:04
on 31-07-2019 14:04
This isn’t o2 I’m afraid.
Please see all ways to contact here Guide: How to find help & contact O2
on 31-07-2019 14:04
on 31-07-2019 14:04
on 31-07-2019 14:16
on 31-07-2019 14:16
@PhoneChanger wrote:
Hi @Lavernbb you're not talking to O2 here, we're all just customers.
We would always recommend calling O2 on 202 from your mobile for upgrades rather than doing it from a cold call from them as more often than not they are not really from O2 but from one of their trusted partners who will put you on a business tariff.
Very good advice. Be very careful and take a number you can call them back to verify it's O2.
on 31-07-2019 14:45
on 31-07-2019 14:45
@jonsie wrote:
@PhoneChanger wrote:
Hi @Lavernbb you're not talking to O2 here, we're all just customers.
We would always recommend calling O2 on 202 from your mobile for upgrades rather than doing it from a cold call from them as more often than not they are not really from O2 but from one of their trusted partners who will put you on a business tariff.Very good advice. Be very careful and take a number you can call them back to verify it's O2.
@Lavernbb Never agree to anything from a cold call. If you're looking to upgrade, you initiate it. We've seen countless numbers of people roped into contracts they neither wanted or asked for, and no way to get out of them. Unfortunately, it's a common practice with some of O2's so-called 'trusted partners'.