Solved: Upgrade

Anonymous · ‎03-01-2018

Is it possible to change your phone and keep your current tariff

MI5 · ‎03-01-2018

No sorry.
You must choose a new tariff with a new phone unless you go sim only and buy the phone outright.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-01-2018

No sorry.
You must choose a new tariff with a new phone unless you go sim only and buy the phone outright.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎03-01-2018

You could either purchase outright or buy on a credit card. Personally I would upgrade and change your tariff but choose the best option for you.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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