Solved: Upgrade

Anonymous · ‎08-10-2012

So looking at 'My o2'.

I've had my Iphone for about 2 years now, on an 18 month contract, but when I go onto my upgrade page, apparently I have no accounts to upgrade. I'm still paying the full amount for my contract even though I've had no contact from o2 what-so-ever regarding my account with them. Makes me feel like I don't exsist .. which is worrying.

Has anyone else had the same problems, or have any advice for me?

Thanks

perksie · ‎08-10-2012

I would check with CS, it sounds like another issue with the main site.

You could try it with a different browser to be sure.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

View solution in original post

Anonymous · ‎08-10-2012

Once your contract ends you move on to a rolling monthly contract you can either upgrade, leave or continue on monthly rolling contract.

perksie · ‎08-10-2012

I would check with CS, it sounds like another issue with the main site.

You could try it with a different browser to be sure.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

O2

Upgrade

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using phone abroad

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Phone use abroad

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