Solved: Re: Upgrade

Stenner98 · ‎03-05-2024

Hi I’m just about to upgrade my device plan and monthly broadband contract and was wondering if my number will automatically change over. I’m staying with o2 and will still be using a iPhone on the new contract.

MI5 · ‎03-05-2024

@Stenner98

If you upgrade yes.

If you take a new contract, no and you wiill need to migrate your number Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-05-2024

@Stenner98

If you upgrade yes.

If you take a new contract, no and you wiill need to migrate your number Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Upgrade

Ordered a new contract instead of upgrading existi...

I can’t pay my bill because my 02 account is fault...

Pay Off Virgin Mobile Credit Agreement

PAC Required

Lost simcard