Solved: Re: Upgrade

IAN15 · ‎25-04-2023

Hi, I am currently in the last year of my contract, do O2 offer a free early upgrade? At the moment its saying to upgrade early you have to pay outstanding balance. I was wondering if there was a point in the contract where you're offered a free upgrade (say in the last 6months for example?)am not on the Refresh plan.

MI5 · ‎25-04-2023

@IAN15

They don't do that anymore, sorry.

You have to pay off what you owe to upgrade now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-04-2023

@IAN15

They don't do that anymore, sorry.

You have to pay off what you owe to upgrade now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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