cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrade

Hannah282
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello, I’ve just upgraded my phone which arrived today. However it came with a new SIM card and I was just wondering if I need to use the new one or old one? If I need to use the new one will my number be the same? Kind regards Hannah 

Message 1 of 2
205 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Hannah282 

You can use your old sim or activate the new one if you can get the use of 5g.

Do a sim swap which with keep your number on the new sim Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
201 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Hannah282 

You can use your old sim or activate the new one if you can get the use of 5g.

Do a sim swap which with keep your number on the new sim Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
202 Views