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[Monika12]

Hi. I wanted upgrade my plan today but on webside all the time was problem. On finish my transacion showed me error, please try again. 

So I did. And I paid twice £125.66 upfront cost. I want my money back! Is radiciues how is working. I still not finish my upgrade and alredy paid over £ 250

[jonsie · Accepted solution]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –
See links below
Or you can call them on 0800 081 0255

[Cleoriff]

Hi @Monika12 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255