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Swatts
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My contract will allow me to upgrade on 24th December and I've seen a really good upgrade deal with O2 through mobile phones direct and was wanting to know how easy it would be to pay off my contract early and take out the new one now as think this is a limited time deal?
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jonsie
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Message 11 of 19
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Swatts
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OK but once I get the new phone can I definatley ring and pay off my old contract and migrate the number across?
Message 12 of 19
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jonsie
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Yes you certainly can

I think you possibly misunderstood or the third party made an error

Message 13 of 19
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MI5
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Yes you can @Swatts 

Just not now as it can't be an upgrade due to your current contract not being complete yet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 19
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Swatts
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OK thanks. Sorry but just want to b absolutely clear. I can take out a NEW CONTRACT now with 3rd party and once recd phone I can ring O2 and pay off my OLD CONTRACT and ask for my existing number be trfd to new phone?
Message 15 of 19
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jonsie
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MI5
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I did explain all this on your other thread @Swatts thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 19
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madasaf1sh
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@Swatts

Just so you are aware that there is no guarantee that o2 will allow you to have a second line, and the only way is to try and see what happens, and don't cancel the other line till you have the new phone in your hand and active.
--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 18 of 19
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Swatts
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Oh no def won't b cancelling my existing contract until I have my new phone. Will prob just ring them to c wot charge is pay off early and c wot they say. 🤷
Message 19 of 19
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