Upgrade

[lee13]

hi ive been looking at my upgrade options and my contract dont end until nov 2022. But ive already had my phone for about 2 yrs ...so you must upgraded my contract without me knowing ....if i upgrade i at least want a new phone please can you help

[Cleoriff]

@lee13 

If you have had your current phone for 2 years then you should be due to upgrade now, unless you opted to pay it off over 36 months?

I would call O2 and ask them what your upgrade options are. All details in this guide. Guide: Coronavirus Community Help and Support 

If it's easier, pop instore with your phone and some ID and ask if they can help.

[Marjo]

Hi there @lee13 , hope you got all the information you needed and managed to get your upgrade sorted after you last posted. Let us know if you have any additional questions the community could help with about upgrading or anything else.