cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrade

NiiiL
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I have a discount in my account, If I upgrade my sim with more data can I keep my discount or no?
Message 1 of 3
307 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@NiiiL 

If you upgrade, you will need to re-apply for discount Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
298 Views

O2Karl
O2 Support
O2 Support
  • 285 Posts
  • 2 Topics
  • 24 Solutions
Registered:

Hi @NiiiL 

If you upgrade you will lose the discount so would be best if you popped in to store, go on to the My O2 App or spoke to our customer service team to look at upgrade options where we might be able to offer you more for your money or more for less money.

You can always add a data bolt-on, on to the account which will give you more data, but this will work out more expensive.

signature
Message 3 of 3
296 Views