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Cezary
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Do i need to send me old device to o2 when upgrading on o2 refresh
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Cezary
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My plan end in August but it says they will pay off the rest if i want to upgrade
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Cleoriff
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@Cezary 

Guide: How does O2 Refresh work? 

Veritas Numquam Perit

Girl in a jacket
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O2Lorna
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No you wont be required to send back your old device, you will be signing up for another contract by upgrading.

https://community.o2.co.uk/t5/Welcome-News/Help-amp-Support-from-O2-during-COVID-19/m-p/1327094

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Ralphy2
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Why is it that I've found a much better deal with O2 but on another website? I want to stay with O2 but upgrade my phone, it's much cheaper on another website though for a better deal?
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jonsie
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Other retailers don't have the same overheads as O2 and also get a discount on contracts and pass some of these on to customers @Ralphy2 

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