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Abbie
Level 1: Joiner
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on ‎24-03-2020 17:15

on ‎24-03-2020 17:15

I'm trying to upgrade my phone as I've just broken mine the screen has fully gone and I'm due an upgrade soon anyway so trying to do an early upgrade and won't let me as I can't get the code from my mobile as it's broken to put in on my iPad. I can't call as I have broken my phone and don't have a house phone, any help would be brill thank you! 

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MI5
Level 94: Supreme
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‎24-03-2020 17:18 - edited ‎24-03-2020 17:19

‎24-03-2020 17:18 - edited ‎24-03-2020 17:19

@Abbie 

Only customer services can help you unless you can put your sim in another phone?

Guide: How to find help & contact O2 

If you have Skype on your PC you can call via that https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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