Solved: Re: Upgrade

kevn · ‎27-01-2020

Probably a dumb question but, if I upgrade to a new phone, can I just use my old sim so I keep all my contacts?

MI5 · ‎27-01-2020

As long as your sim fits the new phone, yes.

If not, just backup your contacts to Google etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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MI5 · ‎27-01-2020

@kevn

As long as your sim fits the new phone, yes.

If not, just backup your contacts to Google etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎27-01-2020

Always back up your contacts to Google, if you have a problem with the sim you will lose your contacts.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎27-01-2020

I'm honestly surprised there not on Google or some other cloud anyway these days.
No modern phones save to sim card anymore.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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