Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎24-02-2019
Accepted Solution

Upgrade

Hi
I’ve just upgraded my phone online about 5 mins ago and i was wanting to use a £100 off voucher I need to cancel and reorder the phone any1 know how I can do it?
Posts: 88,497
Topics: 533
Solutions: 11,465
Registered: ‎04-04-2012

Re: Upgrade

[ Edited ]

@Elliebonbon Your only chance is to call customer service http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,405
Registered: ‎18-04-2018

Re: Upgrade

Hi @Elliebonbon, and welcome to the forum Wave How are you getting on with this? Did you manage to get your order sorted?

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature