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Lb2134
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Lb2134
Posts: 3
Registered: ‎10-12-2018
Accepted Solution

Upgrade

on ‎10-12-2018 14:29

When upgrading do I pay the first months contract fee in advance in store
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MI5
Posts: 88,587
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Registered: ‎04-04-2012

Re: Upgrade

on ‎10-12-2018 14:31

@Lb2134
No, your bill is adjusted to the new price but billing date stays the same.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Lb2134
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Lb2134
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Re: Upgrade

on ‎10-12-2018 14:35

Okay sorry just so I’m clear I would only pay unfront costs if there were any
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jonsie
Posts: 70,412
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Registered: ‎04-01-2009

Re: Upgrade

on ‎10-12-2018 14:35

Everything will stay the same but you may find an adjustment on your first Bill.

I am not lazy, I am on energy saving mode.

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Lb2134
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Lb2134
Posts: 3
Registered: ‎10-12-2018

Re: Upgrade

on ‎10-12-2018 14:37

Also one more question before I go and get the phone it would be 36 month contract if I wanted upgrade after 24 months would I be able to by just paying of the rest of the device and would have anything other to pay during the 36 months other than my monthly contract
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MI5
Posts: 88,587
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Solutions: 11,471
Registered: ‎04-04-2012

Re: Upgrade

on ‎10-12-2018 14:38

Yes, just any upfront fees to pay and yes, you can pay off at anytime you like.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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jonsie
Posts: 70,412
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: Upgrade

on ‎10-12-2018 14:40

You can also change allowances with the flexible tariffs.

I am not lazy, I am on energy saving mode.

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