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Level 1: Joiner
Posts: 3
Registered: ‎10-12-2018
Accepted Solution

Upgrade

When upgrading do I pay the first months contract fee in advance in store
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Posts: 86,618
Topics: 528
Solutions: 10,872
Registered: ‎04-04-2012

Re: Upgrade

@Lb2134
No, your bill is adjusted to the new price but billing date stays the same.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 3
Registered: ‎10-12-2018

Re: Upgrade

Okay sorry just so I’m clear I would only pay unfront costs if there were any
Posts: 67,921
Topics: 544
Solutions: 3,363
Registered: ‎04-01-2009

Re: Upgrade

Everything will stay the same but you may find an adjustment on your first Bill.

Level 1: Joiner
Posts: 3
Registered: ‎10-12-2018

Re: Upgrade

Also one more question before I go and get the phone it would be 36 month contract if I wanted upgrade after 24 months would I be able to by just paying of the rest of the device and would have anything other to pay during the 36 months other than my monthly contract
Posts: 86,618
Topics: 528
Solutions: 10,872
Registered: ‎04-04-2012

Re: Upgrade

Yes, just any upfront fees to pay and yes, you can pay off at anytime you like.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 67,921
Topics: 544
Solutions: 3,363
Registered: ‎04-01-2009

Re: Upgrade

You can also change allowances with the flexible tariffs.