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Lb2134
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on ‎10-12-2018 14:29

on ‎10-12-2018 14:29

When upgrading do I pay the first months contract fee in advance in store
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MI5
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on ‎10-12-2018 14:31

on ‎10-12-2018 14:31

@Lb2134
No, your bill is adjusted to the new price but billing date stays the same.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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on ‎10-12-2018 14:31

on ‎10-12-2018 14:31

@Lb2134
No, your bill is adjusted to the new price but billing date stays the same.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Lb2134
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on ‎10-12-2018 14:35

on ‎10-12-2018 14:35

Okay sorry just so I’m clear I would only pay unfront costs if there were any
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jonsie
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on ‎10-12-2018 14:35

on ‎10-12-2018 14:35

Everything will stay the same but you may find an adjustment on your first Bill.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Lb2134
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on ‎10-12-2018 14:37

on ‎10-12-2018 14:37

Also one more question before I go and get the phone it would be 36 month contract if I wanted upgrade after 24 months would I be able to by just paying of the rest of the device and would have anything other to pay during the 36 months other than my monthly contract
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MI5
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on ‎10-12-2018 14:38

on ‎10-12-2018 14:38

Yes, just any upfront fees to pay and yes, you can pay off at anytime you like.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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on ‎10-12-2018 14:40

on ‎10-12-2018 14:40

You can also change allowances with the flexible tariffs.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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