Solved: Upgrade

Anonymous · ‎06-02-2017

I want to now when can I upgrade

MI5 · ‎06-02-2017

You can check your upgrade options in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎06-02-2017

You can check your upgrade options in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎06-02-2017

Go instore to upgrade its much easier

chrisymon · ‎08-02-2017

I wouldnt say going instore is much easier. Depends where you live and if its 15 miles away from your home and in the middle of the city center. If your unsure which phone to go for it is probably best to go instore and get someone to show you the phone and if you have aqny questions you can ask there and then. Or get advice which product will best suit you and your needs

You going to get better deals by looking online at the offers o2 do every now and then. Sometimes these are exclusive to online only.

"I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited." Currently using S7 edge

MI5 · ‎08-02-2017

As the question was enquiring about "when" the OP can upgrade, the "where" is irrelevant to this thread.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

gmarkj · ‎08-02-2017

@chrisymon wrote:

I wouldnt say going instore is much easier. Depends where you live and if its 15 miles away from your home and in the middle of the city center. If your unsure which phone to go for it is probably best to go instore and get someone to show you the phone and if you have aqny questions you can ask there and then. Or get advice which product will best suit you and your needs

You going to get better deals by looking online at the offers o2 do every now and then. Sometimes these are exclusive to online only.

The only issue with the on-line suggestion is the stock (or lack) of phones. There have been (and likely will continue to be) people who order on-line that do not get their device within the timescale they expect...

In store means you know if it is there, and can walk away with it there and then.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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