Upgrade to SIM only through o2 Refresh

[Anonymous]

I wanted to upgrade to a SIM Only deal but it doesn't let me buy it. I'm confused as on my upgrade page, the SIM Only deals are available, so does this mean that I can't upgrade on a SIM only? 

[MI5]

We can't see your account details so can't help, sorry.
You need to contact CS http://www.o2.co.uk/contactus

[Bambino · Accepted solution]

@Anonymous Your post is a little confusing. You can't be on a sim only contract on Refresh. What is it that you want to do?

[Anonymous]

You can upgrade your sim only tariff but only to a new sim only package

[Cleoriff]

I went from a 2 year standard contract to sim only. Then another sim only. However it wasn't Refresh. Never had one of those . ...

[Cleoriff]

Anyway that was slightly irrelevant. As said contact CS from the link given above.  I have never taken out any contract online always by ringing directly.

[MI5]

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@Anonymous wrote:
You can upgrade your sim only tariff but only to a new sim only package

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Not entirely true mate.

Many will take a simo in order to build up their credit rating in order to get a full contract, however, I think the OP already has a contract but wants to switch to simo, so calling CS would be easiest as there may be fees payable on the device plan etc.

[Anonymous]

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@MI5 wrote:

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@Anonymous wrote:
You can upgrade your sim only tariff but only to a new sim only package

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Not entirely true mate.

Many will take a simo in order to build up their credit rating in order to get a full contract, however, I think the OP already has a contract but wants to switch to simo, so calling CS would be easiest as there may be fees payable on the device plan etc.

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Ah see this is where the post got a little confusing